Privacy Policy

1. Introduction

PT Teman Strategi Indonesia ("we," "our," or "us") operates Wazapin, a WhatsApp Gateway & Automation platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Personal Information

• Name, email address, phone number
• Company information and billing details
• Account credentials and authentication data

Usage Data

• WhatsApp messages and media processed through our platform
• API usage logs and analytics
• Device information and IP addresses

3. How We Use Your Information

• Provide and maintain our WhatsApp Gateway service
• Process and route WhatsApp messages
• Provide customer support and technical assistance
• Monitor usage and prevent abuse
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• With Meta/WhatsApp as required for service functionality
• With service providers who assist in our operations
• When required by law or to protect our rights
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of data in transit and at rest
• Multi-tenant data isolation
• Regular security audits and monitoring
• Access controls and authentication

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data (see our Data Deletion page)
• Restrict processing of your data
• Data portability

7. Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations. Message data is typically retained for 90 days unless otherwise specified in your service agreement.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at: